/* Transferred chats without attention (CRM 360°). */
.crm-handoff-slot:empty{display:none}
.crm-handoff-banner{display:flex;align-items:center;gap:14px;margin:0 0 12px;padding:12px 16px;border:1px solid #f1a9a0;border-left:6px solid #c9321f;border-radius:14px;background:#fff1ef;color:#5c1a10;box-shadow:0 6px 18px rgb(201 50 31 / .12)}
.crm-handoff-pulse{flex:none;width:14px;height:14px;border-radius:50%;background:#d93a25;box-shadow:0 0 0 0 rgb(217 58 37 / .6);animation:crm-handoff-pulse 1.6s ease-out infinite}
@keyframes crm-handoff-pulse{0%{box-shadow:0 0 0 0 rgb(217 58 37 / .55)}70%{box-shadow:0 0 0 12px rgb(217 58 37 / 0)}100%{box-shadow:0 0 0 0 rgb(217 58 37 / 0)}}
@media (prefers-reduced-motion:reduce){.crm-handoff-pulse{animation:none}}
.crm-handoff-copy{display:flex;flex-direction:column;gap:2px;min-width:0;flex:1}
.crm-handoff-copy strong{font-size:15px;color:#9f1f0f}
.crm-handoff-copy small{font-size:13px;color:#6d2a20;overflow-wrap:anywhere}
.crm-handoff-view{flex:none;padding:9px 16px;border:0;border-radius:10px;background:#c9321f;color:#fff;font-weight:700;cursor:pointer}
.crm-handoff-view:hover{background:#a92816}
.crm-handoff-view:focus-visible,.crm-handoff-gear:focus-visible,.crm-handoff-settings-link:focus-visible{outline:3px solid #f0a497;outline-offset:2px}
.crm-handoff-gear{flex:none;width:38px;height:38px;border:1px solid #f1a9a0;border-radius:10px;background:#fff;color:#9f1f0f;font-size:18px;cursor:pointer}
.crm-inbox-filters [data-crm-filter="forgotten"]{position:relative}
.crm-inbox-filters [data-crm-filter="forgotten"].has-forgotten{border-color:#e3867a;color:#9f1f0f;background:#fff1ef}
.crm-inbox-filters [data-crm-filter="forgotten"].has-forgotten.selected{background:#c9321f;border-color:#c9321f;color:#fff}
.crm-handoff-count{display:inline-grid;place-items:center;min-width:18px;height:18px;margin-left:6px;padding:0 5px;border-radius:9px;background:#c9321f;color:#fff;font-size:11px;font-weight:800}
.selected .crm-handoff-count{background:#fff;color:#c9321f}
.crm-conversation-item.handoff-forgotten{box-shadow:inset 4px 0 0 #d93a25;background:#fff6f4}
.crm-conversation-item.handoff-forgotten.selected{background:#ffe9e5}
.crm-handoff-badge{display:inline-block;width:max-content;max-width:100%;margin:2px 0;padding:2px 8px;border-radius:999px;background:#c9321f;color:#fff;font-size:11px;font-weight:700;line-height:1.5;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.crm-handoff-settings-link{display:block;margin:6px 0 2px;padding:0;border:0;background:none;color:#5b6d74;font-size:12px;text-decoration:underline;cursor:pointer}
.crm-handoff-dialog{width:min(640px,94vw);overflow:auto}
.crm-handoff-dialog form{display:flex;flex-direction:column;gap:14px}
.crm-handoff-intro{margin:0;color:#5b6d74;font-size:14px}
.crm-handoff-dialog fieldset{display:flex;flex-direction:column;gap:10px;margin:0;padding:12px 14px;border:1px solid #dbe6e3;border-radius:12px}
.crm-handoff-dialog legend{padding:0 6px;font-weight:700;color:#20343b}
.crm-handoff-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px}
.crm-handoff-field{display:flex;flex-direction:column;gap:4px;font-size:13px;color:#20343b}
.crm-handoff-field input{padding:8px 10px;border:1px solid #cfdcd8;border-radius:8px;font:inherit}
.crm-handoff-field small,.crm-handoff-check small,.crm-handoff-zone{color:#74828a;font-size:12px}
.crm-handoff-check{display:flex;gap:10px;align-items:flex-start;cursor:pointer}
.crm-handoff-check input{margin-top:3px;width:18px;height:18px;accent-color:#157e69}
.crm-handoff-check span{display:flex;flex-direction:column;gap:2px}
.crm-handoff-days{display:flex;flex-wrap:wrap;gap:6px}
.crm-handoff-days label{position:relative}
.crm-handoff-days input{position:absolute;opacity:0;inset:0}
.crm-handoff-days span{display:grid;place-items:center;width:38px;height:38px;border:1px solid #cfdcd8;border-radius:50%;font-weight:700;color:#5b6d74;cursor:pointer}
.crm-handoff-days input:checked+span{background:#157e69;border-color:#157e69;color:#fff}
.crm-handoff-days input:focus-visible+span{outline:3px solid #9fd3c5;outline-offset:2px}
.crm-handoff-error{margin:0;padding:8px 12px;border-radius:8px;background:#fff1ef;color:#9f1f0f;font-size:13px}
.crm-handoff-actions{display:flex;justify-content:flex-end;gap:10px}
@media (max-width:720px){.crm-handoff-banner{flex-wrap:wrap;gap:10px;padding:10px 12px}.crm-handoff-copy{flex-basis:calc(100% - 30px)}.crm-handoff-view{flex:1}}
.crm-conversation-item .crm-conversation-copy span.crm-handoff-badge{color:#fff!important;background:#c9321f;font-size:11px!important;font-weight:700}